Member Engagements
Keep members coming back
Loyalty touches, milestone shout-outs, and engagement campaigns run alongside billing and scheduling — retention becomes a workflow, not an afterthought.
From a bare setup to a running member engagements workflow, in three moves.
Detect
A milestone — a 100th check-in, a one-year anniversary, a referral — is detected automatically from existing attendance and member data.
Recognize
A recognition moment triggers on its own — the kind of thing that's easy to plan once but hard to remember at scale.
Active campaigns
4
Act
Engagement campaigns fan out into concrete tasks for staff — a call, a message, a check-in — so retention has an owner.
Tasks this week
27
Milestones that get noticed
A member's 100th check-in or one-year anniversary triggers a recognition moment automatically — the kind of thing that's easy to plan but hard to remember at scale.
Set up milestonesEngagement tasks your team can act on
Engagement campaigns fan out into concrete tasks for staff — a call, a message, a check-in — so retention work has an owner instead of staying a dashboard metric.
Create a campaignActive campaigns
4
Tasks this week
27
Retention lift
+6%
Questions, answered
Yes — each task from a campaign gets an owner, so a milestone or check-in call is someone's job, not a shared to-do nobody picks up.
Yes — owners can assign ad-hoc team tasks the same way, without tying them to a formal campaign.
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