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Automation & Campaigns

Follow-ups that send themselves

Renewal, trial, and class reminders go out automatically over SMS and WhatsApp, and targeted campaigns keep the team focused on the floor instead of the phone.

24/7reminders run without a manual trigger
Renewal reminder — 7 days outTrial ending — day 12Class starts in 1 hourPayment overdue — day 2

From a bare setup to a running automation & campaigns workflow, in three moves.

01

Trigger

A renewal date, a trial ending, or a class starting soon — each has its own automated moment, so nothing depends on someone remembering.

Renewal in 7 daysTrial endingClass starting soon
02

Send

Messages go out over SMS or WhatsApp automatically, or as part of a targeted campaign to a chosen segment of members.

Messages sent

1,204

this month

Open rate

68%

03

Measure

See what actually brought a member back, so the next campaign is aimed at what's already working.

Re-engaged

31 members

Triggers for every moment that matters

Renewal coming up, trial ending, class starting soon, payment overdue — each has its own automated message, so nothing depends on someone remembering.

Automate reminders
Renewal reminder — 7 days outTrial ending — day 12Class starts in 1 hourPayment overdue — day 2

Campaigns that reach members where they are

Send targeted SMS or WhatsApp campaigns to a segment — lapsed members, upcoming renewals, or a new class launch — without leaving the platform.

Launch a campaign

Messages sent

1,204

this month

Open rate

68%

Re-engaged

31 members

Questions, answered

Either — you choose the channel per automation or campaign, and credits are tracked separately for SMS and WhatsApp on your plan.

Yes, automations can be muted per member — useful for someone who's already spoken to staff and doesn't need the reminder.

Automation & Campaigns | WellbeSync Features